Privacy Terms
Last Updated: June 2026
Who We Are
Totum Movement is a movement studio based in New Town, Hobart, Tasmania. We operate the Totum Movement studio and the TotumProgress app (app.totummovement.com).
For any privacy questions, contact us at info@totummovement.com.
This policy covers the TotumProgress app
Our Member Open Contract and Terms and Conditions cover your studio membership and physical attendance. This Privacy Policy covers the TotumProgress app specifically — what data it collects, how it's used, and your rights.
What data the app collects
When you create an account and use the app, we collect:
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Your name and email address — for your account and to communicate with you
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A secure password (hashed — we never store it in readable form)
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Your timezone — to calculate training days and streaks correctly
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Your training progress — skill levels, session history, and validation records
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Coach feedback and decisions — notes and validation outcomes from your coach
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Mobility self-assessment scores — if you complete the Movement Fingerprint assessment
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Personal goals and experience level — optional information you provide during onboarding, used to personalise your programme
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In-app notifications and messages from your coach
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Wall of Fame and achievement records
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Records of your consent to this policy and the exercise risk acknowledgement, with timestamps
How we use your data
We use your data to run the app — to show you your training history, connect you with your coach, and personalise your programme. We use aggregate, de-identified data to understand how the app is being used and improve it over time.
We do not sell your personal data. We do not share it with third parties except for the services that run the platform: Supabase (database and authentication), Netlify (app hosting), and Sentry (error monitoring). These services process data on our behalf and are bound by their own privacy commitments.
How long we keep your data
Training history, skill progress, and validation records Kept indefinitely. If you delete your account, this data is anonymised rather than deleted so coaching and studio records remain accurate.
Coach unlock records Kept indefinitely, anonymised on account deletion.
In-app notifications Deleted 90 days after delivery, or immediately on account deletion.
Your name, email, and personal identifiers Removed when you delete your account.
Consent records Kept for legal compliance even after account deletion.
Mobility self-assessment data
The Movement Fingerprint feature lets you score your mobility across five domains. If you use it, your scores are stored in our database and used to display your fingerprint and inform your programme. This data is visible to your assigned coach and is not shared externally.
Account deletion and your right to erasure
You can delete your account at any time from the Profile page in the app.
When you do:
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Your name, email, and personal identifiers are replaced with anonymised placeholders
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Your login credentials are removed — you will not be able to log back in
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Your training history, validation records, and Wall of Fame entries are kept in anonymised form — your original records are preserved for studio accuracy, but your personal details are not attached to them
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Your in-app notifications are deleted immediately
This satisfies your right to erasure under the Australian Privacy Act while keeping studio and coaching records accurate.
Exercise risk and health information
The TotumProgress app includes strength training progressions, movement skill tracking, and physical practice content. These activities involve physical exertion and carry inherent risk.
By creating an account you acknowledge that:
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Physical training carries inherent risk, including muscle soreness, fatigue, joint stress, and in rare cases more serious injury
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You are responsible for determining whether you are fit to participate — if you have injuries, chronic conditions, pregnancy, or any clinician restrictions on physical activity, consult a qualified professional before starting
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The app is not a medical device and does not provide medical advice
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Any contraindication notes in the app (for example, "avoid if you have X") are general guidance only, not individual clinical advice
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If you experience pain — not discomfort, but pain — during any movement, stop and seek appropriate advice
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Your Totum coach is available to help you adapt your practice: info@totummovement.com
You remain responsible for your own physical activity decisions.
Cookies and tracking
The app uses secure session cookies for authentication (via Supabase). Sentry may collect anonymised diagnostic data to help us identify and fix errors. We do not use advertising cookies or cross-site tracking.
Your rights under the Australian Privacy Act
Totum Movement operates under the Australian Privacy Act 1988. You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your account and personal data (see Account Deletion above)
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Lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au
To exercise any of these rights, email info@totummovement.com.
Totum Movement — 12 Church Ave, New Town, Tasmania — info@totummovement.com
