Privacy Policy

Policy version 2026-06

Who we are

Totum Movement is a movement studio in New Town, Hobart, Tasmania. We run the Totum Movement studio and the TotumProgress app (app.totummovement.com).

For any privacy questions, email us at info@totummovement.com.

What this policy covers

This Privacy Policy covers the TotumProgress app: what data it collects, how we use it, and your rights.

Your studio membership and physical attendance are covered separately by our Terms & Conditions and Membership Agreement.

What the app collects

When you create an account and use the app, we collect:

• Your name and email address, for your account and to communicate with you.
• A secure password, hashed, never stored in a readable form.
• Your timezone, so training days and streaks are calculated correctly.
• Your training progress, including skill levels, session history, and validation records.
• Coach feedback and decisions, including notes and validation outcomes from your coach.
• Mobility self-assessment scores, if you complete the Movement Fingerprint assessment.
• Personal goals and experience level, optional information you provide during onboarding, used to personalise your programme.
• In-app notifications and messages from your coach.
• Achievement records, including Wall of Fame entries.
• Records of your consent to this policy and to the exercise-risk acknowledgement, with timestamps.

How we use your data

We use your data to run the app: to show you your training history, connect you with your coach, and personalise your programme. We use aggregate, de-identified data to understand how the app is used and to improve it over time.

We do not sell your personal data. We do not share it with third parties except for the services that run the platform: Supabase (database and authentication), Netlify (hosting), and Sentry (error monitoring). These services process data on our behalf and are bound by their own privacy commitments.

How long we keep your data

• Training history, skill progress, and validation records: kept indefinitely. If you delete your account, this data is anonymised rather than deleted, so coaching and studio records stay accurate.
• Coach unlock records: kept indefinitely, anonymised on account deletion.
• In-app notifications: deleted 90 days after delivery, or immediately on account deletion.
• Your name, email, and personal identifiers: removed when you delete your account.
• Consent records: kept for legal compliance even after account deletion.

Mobility self-assessment data

The Movement Fingerprint feature lets you score your mobility across five domains. If you use it, your scores are stored in our database and used to display your fingerprint and inform your programme. This data is visible to your assigned coach and is not shared externally.

Deleting your account

You can delete your account at any time from the Profile page in the app. When you do:

• Your name, email, and personal identifiers are replaced with anonymised placeholders.
• Your login credentials are removed; you will not be able to log back in.
• Your training history, validation records, and Wall of Fame entries are kept in anonymised form. Your original records are preserved for studio accuracy, but your personal details are no longer attached to them.
• Your in-app notifications are deleted immediately.

This satisfies your right to erasure under the Australian Privacy Act while keeping studio and coaching records accurate.

Exercise risk and health information

The TotumProgress app includes strength training progressions, movement skill tracking, and physical practice content. These activities involve physical exertion and carry inherent risk.

By creating an account, you acknowledge that:

• Physical training carries inherent risk, including muscle soreness, fatigue, joint stress, and in rare cases more serious injury.
• You are responsible for determining whether you are fit to participate. If you have injuries, chronic conditions, are pregnant, or have any clinician restrictions on physical activity, consult a qualified professional before starting.
• The app is not a medical device and does not provide medical advice.
• Any contraindication notes in the app (for example, "avoid if you have X") are general guidance only, not individual clinical advice.
• If you experience pain, not discomfort but pain, during any movement, stop and seek appropriate advice.
• Your Totum coach is available to help you adapt your practice: info@totummovement.com.

You remain responsible for your own physical activity decisions.

Cookies and tracking

The app uses secure session cookies for authentication (via Supabase). Sentry may collect anonymised diagnostic data to help us identify and fix errors. We do not use advertising cookies or cross-site tracking.

Your rights under the Australian Privacy Act

Totum Movement operates under the Australian Privacy Act 1988. You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data (see "Deleting your account" above).
• Lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

To exercise any of these rights, email info@totummovement.com.

Totum Movement · 12 St Johns Ave, New Town, Hobart TAS 7008 · info@totummovement.com